What our customers say

Hi Ari

I just wanted to express my sincere gratitude to you and your staff for the wonderful job you did recovering the data on my son's hd. As the mother of a person with Asperger's you are my heroes. We have been through 5 weeks of total turmoil since his hard drive died and I really feared he may never recover from the loss of 7 years worth of downloads and his art work.  Thank you again, you truly are life savers. Yours in gratitude.


Case of the Week

Every week we will see a large amount of data recovery work turning up at our Lab for recovery. This week we had a job worthy of a mention on our front page.

We recently completed work on a Sony notebook, SSD drive, these machines are extremely light weight and small and each item has been custom made to enable so much technology to be packed into such a small chasis.

This particualr laptop had issues with a failed SSD drive 64GB, that had been to other data recovery companies, both companies came back to the customer with the same answer that nothing can be done so you should cut your losses and move on.

When the job came in we commenced work on the laptop and found that this is truly a non standard connector on the laptop hard drive.

None the less we set about using all our tools and knowledge to work our way around the issues of this drive and a week later successfully recovered 100% of the clients data.

We pride ourselves on working on difficult and challenging jobs to try and obtain the best possible outcome for our customers as we understand that in alot of cases data is truly not replaceable. 

Welcome to Total Data Recall

Australia's Most Trusted Data Recovery Professionals

Total Data Recall is Australia's most trusted Data Recovery Company located in Sydney. Our customer base and services are provided Australia wide. We specialize in Data Recovery from failed hard drives, Clicking hard drives, RAID arrays, Firmware problems, USB drives and accidently deleted files. We have extensive knowledge in Hard drive operation, latest in Data Recovery tools and an Onsite viewable Class 100 Clean Room for all internal hard drive work on premises. We can and often do recover data where others have not been able to.

Not all data recovery companies are the same, often you will get one chance to successfully get your data back. Many companies offer some level of software recovery service where they will run some basic software to try and read some data from the failing hard drive, this in fact can create more damage on a failing hard drive, making the recvoery process more complicated. At Total Data Recall we understand the importance of your files and therefore we follow strict procedures to ensure successful recovery the first time. 

We do all the work inhouse at our Lab at Alexandria, We do not send your drive overseas or outsource for recovery. Ask yourself if you are prepared to possibly have your drive further damaged or lost in transit?

We successfully recover data from all brands of hard drives including, Seagate, Maxtor, Western Digital, Samsung, Toshiba, Fujitsu and IBM to name a few, both internal and external.

Our custom built facilities for data recovery combined with our extensive knowledge, On premises Class 100 Clean Room,  extensive and big range of donor drives in stock and tools enable us to successfully complete most recoveries within a couple of days. In some cases we can recover vital files within hours. We have a success rate of over 92% on our recoveries.

For extremely urgent cases we offer an emergency service to get you up and running as soon as possible. If you would like to know more please email us here.

About Us

Over the years we have invested heavily in building a successful Data Recovery company. We have successfully recovered data for thousands of home and business users all over the country and recently overseas. Our partners are a testament to how well we do our work and the great results we achieve.

We are continually investing in retraining ourselves as Data Recovery is an ever changing field. Our passion for knowledge is immeasurable for anything to do with Data Recovery.

We like a challenge and won't back away from jobs other companies have deemed unrecoverable. We look forward to assisting you with your recoveries.

Our Customers

Below is a short list of some of the customers who trust us to get their valuable data back when things go wrong. To name just a few of our satisfied customers.

  • Qantas,
  • Toll Logistics
  • Toll Fast
  • UNSW
  • University of Sydney
  • 2Day FM
  • Ambulance NSW
  • NSW Police
  • Booste Juice
  • City Extra